Shipping policy

Shipping Policy
Thank you for shopping with Grenades, LLC! We want to ensure your order arrives safely and efficiently. Please review our shipping practices below.
Processing Times
  • Order Processing: All orders are processed within 1 to 3 business days (excluding weekends and major holidays) after receiving your order confirmation email.
  • Shipping Notification: You will receive a separate email notification containing your tracking information once your order has officially shipped.
Domestic Shipping Rates & Estimates
  • Calculated Rates: Shipping charges for your order will be calculated and displayed dynamically at checkout based on your delivery location and package weight.
  • Delivery Timelines: While carriers provide estimated delivery windows, these are not guaranteed delivery dates. Factors like weather or transit delays are outside of our control.
Stolen or Missing Packages (Risk of Loss)
Grenades, LLC is not responsible for packages that are lost, misdelivered, or stolen after the shipping carrier (such as USPS) officially marks the tracking number as "Delivered."
By completing your purchase, you agree that the risk of loss transfers to you upon our delivery of the package to the carrier. We highly recommend shipping to a secure location or an address where someone is available to receive the package.
If your tracking information states your package was delivered but you cannot find it:
  1. Check around your property, porch, side doors, and with neighbors.
  2. Wait 24 hours, as carriers sometimes scan packages as delivered a day early.
  3. Contact your local mail carrier or delivery post office immediately.
  4. File a missing mail or mail theft report directly with the shipping carrier.
International Shipping
We offer international shipping to select destinations. Your order may be subject to import duties, taxes (including VAT), or customs clearance fees once the shipment reaches your destination country. Grenades, LLC is not responsible for these charges; they are the sole responsibility of the customer.
How to Contact Us
If you have any questions about your order's shipment status or need assistance before it leaves our facility, please reach out to our customer support team through our website's contact form.